How can we help you?

From API integration to complex billing logic, our support team is here to ensure your success.

Email Support

support@billai.com

Enterprise Hotline

+1 (888) BILL-AI-1

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Resources

Knowledge Base

Guides for configuring plans, taxes, and invoices.

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Video Academy

Tutorials on advanced billing scenarios.

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Developer Hub

API reference, SDKs, and webhooks.

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Common Questions

How do I create a new subscription plan?
Navigate to Product Catalog > Plans > Create New Plan. You can define billing frequency, trial periods, and pricing tiers there.
Where can I find my API keys?
API keys are located in the Developer Portal under Settings > API Keys. You can generate separate keys for test and production environments.
How does revenue recognition work?
We automatically recognize revenue daily based on the service period of each invoice line item. You can view the schedule in the Revenue Recognition report.
Can I customize the invoice template?
Yes! Go to Settings > Branding > Invoice Template. You can upload your logo, change colors, and add custom CSS.
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